19 APRIL 2017: Cyclone-affected insurance policy holders can attend a forum in Mackay to meet with key insurance companies, Legal Aid, and the Insurance Council of Australia. The forums will be held in Mackay on May 1 and Proserpine on May 2.The forums will cover key aspects of the recovery process, including claims management, rebuilding and dispute resolution. Policyholders will be able to sit down with a representative from their insurer or a relevant expert to discuss any concerns or issues they may have about their claim.The Insurance Council of Australia CEO Rob Whelan said the forums were open only to householders and businesses who had lodged claims, which preserved their privacy and allowed insurers to focus their resources on those who needed the most assistance.Registration for the forums is essential and can be made by calling 1800 734 621. Registrations close at noon on the day of the forum.